Customer Support Channels
A 1–hour Response Guarantee
Providing high quality support promptly is our top priority, so that we backup each website hosting plans plan with a 1–hour ticket resolution warranty. At the time you fill in a ticket or send us an email, our user help support team will do all they could do to present the most adequate answer to your situation and to offer guidance in a timely fashion.
A Top–quality Support Service
You can easlily contact us 24x7x365 with any concern you’ve got connected with our offerings. Now we have professionals present on a regular basis to give you assistance at any time required. You’re able to use the ticket system or post an email at any moment, alternatively you can pick–up the telephone or use the online chat through working hours.
An Intuitive Help Section
The Control Panel has a substantial practical knowledge base that’s built–into all sections. In each section, you will find a Help control key which will load for you a variety of step–by–step guides on how to make use of a selected feature or perform a certain action. Furthermore, we have made information video clips so its possible to get a better idea of the Control Panel’s interface.