Many people who begin using their 1st web hosting account, or switch companies, frequently have enquiries about how specific things are done or run into predicaments when setting up different things such as e-mails, site settings, and so on. Because of this, some hosting companies have compiled documentation with common questions and issues so as to help their customers obtain information quickly and seamlessly. As a result, the help desk staff members can focus on real issues that particular clients may be facing, because the solution for the smaller things will already be available on the Internet and customers will be able to easily tackle them without having to get in touch with the help desk team. Having elaborate documentation is very important, especially for new users with no past experience whatsoever, because the hosting service entails an immense amount of features and many people can get puzzled about what to do. A good information repository can both help you carry out the tasks that you need and get to know how the hosting service works as a whole.
Extensive Online Documentation in Website Hosting
Our website hosting plans come with a comprehensive knowledge base where you can find information about all the predicaments that you may possibly encounter and their resolutions. You can get to know how to set up and administer a mailing list, how to use an .htaccess file, or how to proceed in case the settings of your email client are accurate, but nevertheless you are unable to send emails, for instance. We have done our very best to be as thorough as possible and to encompass all the available options so as to save you time and energy and to supply you with different solutions for every single issue. The knowledge base contains informative articles as well – both general ones about the hosting service as a whole, and more specific ones, which will let you in on the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular features and functions in each section of the Control Panel, while if you prefer to see the complete article archive, you can visit the dedicated Help section.